Accessibility Statement for Johnny on the Spot - Professional Resume Writing Service

This is an accessibility statement from Johnny on the Spot Professional Resume Writing Service, LLC.

Measures to support accessibility

Johnny on the Spot Professional Resume Writing Service, LLC takes the following measures to ensure accessibility of Johnny on the Spot - Professional Resume Writing Service:

• Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Johnny on the Spot - Professional Resume Writing Service is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Johnny on the Spot - Professional Resume Writing Service. Please let us know if you encounter accessibility barriers on Johnny on the Spot - Professional Resume Writing Service:

• Phone: 737-314-8824

• E-mail: john.lewis@jots-resumes.com

• Visitor Address: 1711 E Central Texas Expressway Suite 304 Killeen, TX 76541

• Facebook: https://www.facebook.com/profile.php?id=61559019754157;
  Instagram: https://www.instagram.com/jots_resume_service/

We try to respond to feedback within 3-5 Business Days.

Compatibility with browsers and assistive technology

Johnny on the Spot - Professional Resume Writing Service is designed to be compatible with the following assistive technologies:

• Google Chrome with JAWS screen reader on Windows 10

• Microsoft Edge with Narrator on Windows 11

• Safari with VoiceOver on macOS

• Google Chrome on Android with TalkBack

• Safari on iOS with VoiceOver

Johnny on the Spot - Professional Resume Writing Service is not compatible with:

• Browsers older than 3 major versions

• Mobile operating systems older than 5 years

• Internet Explorer

• Outdated versions of JAWS

Technical specifications

Accessibility of Johnny on the Spot - Professional Resume Writing Service relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• WAI-ARIA

• CSS

• JavaScript

• All-in-One Accessibility Plugin

• Wix Forms

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Johnny on the Spot - Professional Resume Writing Service , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Johnny on the Spot - Professional Resume Writing Service:

1. Images and graphics: Some images and graphics may lack descriptive alt text. because We are currently in the process of updating our image database and not all images have been tagged with appropriate alt text.. Our team is systematically reviewing and updating all images to include descriptive alt text. We aim to complete this process within the next three months.. If you encounter an image without a descriptive alt text, please use the "Report an Issue" link at the bottom of the home page to notify us. Alternatively, you can contact our team..

Assessment approach

Johnny on the Spot Professional Resume Writing Service, LLC assessed the accessibility of Johnny on the Spot - Professional Resume Writing Service by the following approaches:

• Self-evaluation

Formal complaints

If you encounter any accessibility issues on our website, please follow the steps below to file a formal complaint:

Contact Us:

Email: john.lewis@jots-resumes.com
Phone: +1 (737) 314-8224
Address: 1711 E Central Texas Expressway Killeen, Texas 76541

Please provide detailed information about the accessibility issue you encountered, including the specific page or element, the nature of the issue, and any assistive technology you were using.

Acknowledgment:

You will receive an acknowledgment of your complaint within three business days.

Investigation:

Our accessibility team will investigate the complaint by reviewing the relevant content and conducting necessary tests.

Resolution:

We aim to resolve all accessibility complaints within 10 business days. You will receive a detailed response outlining the steps taken to address the issue and the outcome.

Escalation:

If you are not satisfied with the resolution, you may escalate the complaint by contacting John Lewis, Owner.
Email: john.lewis@jots-resumes.com

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Johnny on the Spot Professional Resume Writing Service, LLC
John Lewis
Owner and Chief Executive Officer

Date

This statement was created on 30 June 2024 using the W3C Accessibility Statement Generator Tool.